Optimizing your website goes beyond just tracking numbers like page views or bounce rates. To understand how visitors engage with…
The eCommerce industry is one of the most competitive industries in the world. Unsurprisingly, many companies are reluctant to try…
Session recordings offer a powerful way to imagine yourself in the customer’s shoes, helping you understand and visualize their experiences.…
Choosing the best heat maps tool can be a challenge. There are so many different tools on the market that…
While the arrival of the pandemic has been a curse to physical stores, it’s been a blessing in disguise for…
There are a lot of heat map tools out there, but not every one of them fits everyone. Different people…
Product Surveys Guide Ken Blanchard, a prominent author, and business consultant, once stated, ‘Feedback is the breakfast of champions.’ The…
Anyone who is running a website knows that they must be attentive to assess all the elements that have the…
Who has never looked at customer feedback on the Internet before buying a product or booking a vacation trip? In…